I submitted a ticket because I opened my timewalking cache before you hotfixed it and was given a 424 Beacon of the Beyond instead of the 493 that the cache should have given me.
I submitted a ticket and they told me they aren’t going to fix that and I should bring my problem here.
I would love to be given the appropriate item as it was not my fault that the weekly timewalking cache was bugged and not giving the appropriate reward.

Kaivax
Community Manager

#31 – April 25, 2024, 4:23 a.m.

Hello!
Earlier this evening, we rolled out a fix-up for players who opened their Timewalking dungeon / Raid cache before 2:30 p.m. PDT today. Affected players have received an in-game mail with the cache replacement.
Players who opened their cache after 2:30 p.m. PDT today should find that they received the intended reward(s).
Thank you!