Frequently Asked Questions

Q. How do I link my battle.net and Twitch accounts?
A. Sign into your Battle.net account at https://account.battle.net/connections and click the Connect link for Twitch, then follow the instructions to sign in and link your Twitch account to Battle.net.

Q. What devices can I use to earn and claim drops?
A. You can earn and claim drops using your PC/Mac web browser or on the Twitch app for Android or iOS. Twitch apps on game consoles, smart TVs, and other TV apps do not support drops.

Q. Do I need to watch the same channel the entire time to earn my drops?
A. You can earn progress towards a drop on any eligible channel in the World of Warcraft category on Twitch. You can, for example, watch half an hour on one channel and then switch to another channel without losing your progress. You cannot earn progress faster by watching more than one channel at a time.

Q. Will I receive my drop rewards in-game automatically?
A. To receive your rewards, you must claim the drop on the channel you’re watching or in the Drops Inventory menu on Twitch.

Q. Do Twitch Drop rewards expire?
A. Earned Twitch Drop rewards will expire seven (7) days after they’ve been claimed if a Battle.net account has not been linked.

Q. As a streamer, how do I get Twitch Drops on my channel?
A. All you need to do is ensure your Twitch and Battle.net accounts are linked and that you’ve opted into Drops (see Drops Streamer Home).

Q. What regions are eligible for these Twitch Drops?
A. Participating regions include North America, Latin America, Europe, The Middle East, Africa, South Korea, Japan, Taiwan, Southeast Asia, Australia, and New Zealand.